/ Phone: (416) 598-2422

GENERAL INFORMATION/TERMS
AND CONDITIONS - QUALITY KNITTING - "QN"

ORDERING

WEB SITE:
Orders can be placed on line by using www.qualityknitting.com to login and enjoy 24/7 online ordering, availability confirmation and order tracking.


SHIPPING

  • All shipments are made F.O.B. Toronto Warehouse
  • For all third party shipments, it is the responsibility of the invoiced customer to verify the quantity, quality and accuracy of the goods delivered, prior to any decorating

TERMS
  • All first time orders will be shipped C.O.D.
  • Terms are net 30 days after approved credit
  • Penalties will be applied to all ac counts past due 30 days at the rate of 2% per month (24% per annum on the outstanding balance)
  • We will withhold all shipments without notification on past due accounts
  • NSF cheques will incur a $ 30.00 handling charge
  • Custom orders and private labeling are subject to a 50% deposit at time of ordering, with the balance due upon completion
  • The merchandise sold remains the property of Quality Knitting Ltd. until full and final payment is received
  • We accept VISA, American Express and Mastercard except over invoices already charged to an open credit account
  • Prices are subject to change without notice
  • Quality Knitting Ltd. will not be responsible for discrepancies on orders received by parties other than the invoiced customer
  • All sales are final on custom orders or merchandise that has been worked on
  • Cancelled orders will be subjected to 20% restocking fee

RETURNS
  • No returns will be accepted without a return authorization number (RA number) and then only if merchandise is defective
  • All returns must be shipped freight prepaid
  • Absolutely no credit or returns allowed for merchandise that has been worked on
  • Claims for shortage damage or any other discrepancy must be made within 5 days of invoice date
  • No returns will be accepted after 10 days of shipment
  • All returns are subject to a 20% restocking charge and freight charge
  • To avoid errors, please inspect all garments prior to decorating
  • Samples and discontinued items are not returnable

FABRIC
  • Due to slight variances in fabric dye lots and the limitations of printed photographic images, minor differences may exist from the colour shown in this catalogue than the actual fabric colour

    DISCLAIMER

    EXCEPT AS OTHERWISE NOTED HEREIN, THE MATERIALS AND SERVICES PROVIDED ON THIS SITE ARE PROVIDED "AS IS" BY QN, WITHOUT ANY WARRANTIES OR REPRESENTATIONS OF ANY KIND, INCLUDING WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. Applicable laws may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. To the extent permissible, any implied warranties or representations are limited to the fullest extent permitted by law. QN makes no warranties, representations, or conditions of any kind regarding the sites, services, products, programmes or other offerings of Third Parties referenced on or accessible by means of the Site. QN also takes no responsibility for viruses that may damage your computer system or data resulting from your access to or use of the Site.

    Although reasonable efforts are used to ensure that the Site will be current and will contain no errors or inaccuracies, QN does not warrant or represent the accuracy and completeness of the Materials on the Site. QN may make changes to the Materials on the Site at any time without notice. The Materials on the Site may be out of date, and QN makes no commitment to update the Materials. QN does not guarantee that all Products referenced on the Site will be available at all times. Products available from QN at any given time may not be exactly as shown or described, and QN reserves the right to improve or change the design of any Product without assuming any obligation to modify or replace any Product previously manufactured. QN reserves the right to limit quantities and to specify a minimum order requirement.

    LIMITATION OF LIABILITIES

    IN NO EVENT WILL QN, OR ITS SUPPLIERS, BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE, ANY THIRD PARTY SITES, OR THE MATERIALS, SERVICES, OR PRODUCTS CONTAINED OR PROVIDED THROUGH ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT QN IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS OR SERVICES ON THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

    INDEMNIFICATION

    You agree to defend, indemnify and hold harmless QN and its affiliates, representatives, officers, directors and employees from all liabilities, claims, costs and expenses, including legal fees, that arise out of or in connection with your use of the Site, your viewing or downloading of Materials from the Site, your use of Services or acquisition of Products on the Site, or your Communications to the Site.